Terms of Use
These Terms of Use govern your access and use of TheApp Queeslot, including all services and transactions offered through the app. By using the App, you agree to comply with these Terms of Use, the Privacy Policy, and any other terms and conditions appearing on the App. If you do not agree with these Terms, please discontinue use of the App immediately. You may also terminate your agreement with us at any time by providing written notice.
1. Condition of Use
The terms “we” and “us”; refer to TheApp, and “you” or “User” refers to the person or entity accessing or using the App. For clarity, singular terms may include plural, and vice versa. The following key terms are defined within these Terms of Use:
- “Agreement” refers to the agreement between you and TheApp, consisting of these
Terms of Use, your booking order, and booking confirmation. - “Services” refers to the booking of turf slots available through the App.
- “Booking Order” refers to an order placed for services via the App.
2. User Registration and Account
To use the App and purchase services, you must create an account with valid details such as name, email, and payment information. We reserve the right to accept or reject new registrations and can cancel accounts at our discretion. You are responsible for maintaining the confidentiality of your account and password.
3. Payment
Booking Orders made through the App are subject to acceptance by TheApp. Once accepted, a Booking Confirmation will be provided, and the Agreement will be completed once payment is processed. Payments can be made via UPI, Net Banking, Wallet, or Online Payment methods. Digital coupons and discount codes may also be used for qualifying purchases, subject to their specific terms.
4. Cancellations and Refunds
Cancellations are governed by the cancellation policies of the respective Turf Owner. You may initiate cancellations via your booking ticket, with the refund credited to your payment source within 5-7 working days. Cancellations and refunds are subject to approval based on the respective merchant’s policy.
5. Errors and Corrections
TheApp strives to provide accurate listings and pricing. However, errors (e.g., in pricing or availability) may occur. In such cases, TheApp reserves the right to correct any errors, even after a Booking Order is placed, and will refund the payment if the order is canceled due to these errors.
6. Location and Data Collection
By using the App, you consent to TheApp accessing your current location to show nearby turfs and improve service functionality. No personal data other than your first name, last name, and email address is collected. The App uses third-party services like Google Analytics and Payment Gateways that may collect information.
7. Privacy and Security
TheApp takes steps to protect your information and employs encryption and secure systems for data transmission. However, no system is entirely secure, and we cannot guarantee 100% protection against data breaches. Refer to our Privacy Policy for more information on how we collect, use, and protect your data.
8. Prohibited Activities
Users are prohibited from engaging in activities such as unauthorized access, system penetration attempts, spreading malware, spamming, and other activities that may disrupt the proper functioning of the App or violate the rights of third parties.
9. Fraud Protection and Compliance
We may share your information for fraud protection, credit risk reduction, or to comply with legal obligations. Any fraudulent activities will be reported to the relevant authorities, and legal action will be taken.
10. Governing Law
These Terms of Use are governed by Indian law. Both parties submit to the exclusive jurisdiction of the Indian courts for any disputes related to these Terms.
Contact Information
If you have any questions or concerns about these Terms of Use, please contact us directly.